Help & FAQs - GoDealStore

Help & FAQs

We offer free standard shipping on all orders over $50. For orders under $50, we charge a flat rate of $5.99 for standard shipping. We also offer expedited shipping options for an additional fee. Please note that shipping times may vary depending on your location and any unforeseen shipping delays.

Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. Please note that shipping times may vary depending on your location and any unforeseen shipping delays.

We offer a 30-day return policy for all products purchased through our website. If you are not satisfied with your purchase, you can return it for a full refund or exchange within 30 days of the purchase date. Please note that the item must be in its original condition and packaging.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the carrier's website.

Yes, we offer international shipping to select countries. Shipping rates and times may vary depending on your location.

If your order has not yet been shipped, you can cancel it by contacting our customer service team. If your order has already been hipped, you can return it for a refund or exchange once it arrives.

You can contact our customer service team by phone, email, or live chat. Our customer service hours are Monday-Friday, 9am-5pm EST.

We take your privacy seriously and are committed to protecting your personal information. We will not share your personal information with third parties unless required by law. Please refer to our privacy policy for more information.

To create an account, simply click on the "sign up" button on the top right-hand corner of our homepage. You will be prompted to enterĀ  our email address and create a password. Once you have created an account, you can save your billing and shipping information for faster checkout and track your order history.

To place an order, simply browse our products and add them to your cart. Once you have added all the items you want to purchase, click on the "checkout" button and follow the prompts to enter your shipping and billing information. You can also apply any discounts or promo codes at this time.

We stand behind the quality of our products and are committed to ensuring that our customers are satisfied with their purchase. If you receive a product that is defective or damaged, please contact our customer service team to arrange for a replacement or refund.

Yes, we offer gift wrapping and personalized messages for an additional fee. Simply select the gift wrapping option at checkout and enter your personalized message in the designated field.

Yes, we offer bulk ordering for select products. Please contact our customer service team for more information on bulk ordering and pricing.

We strive to offer competitive pricing on all our products. If you find a lower price on an identical item from a competitor, we will match the price. Please contact our customer service team.